Terms of Service

These Terms of Service ("Terms") govern your use of services provided by Turnkey Web Hosting ("TWH", "TWT", "we", "our", or "us"). By using our services, you agree to be bound by these Terms.

1. Appropriate Use of the Services

You agree not to use our services to distribute, store, or transmit any content that:

• Violates any applicable laws or regulations
• Infringes upon intellectual property rights of others
• Is defamatory, threatening, discriminatory, or harassing
• Contains viruses, malware, or other harmful code
• Promotes illegal activities or violence

Additionally, you agree to:

• Not exceed reasonable bandwidth usage limits
• Not send unsolicited bulk email (SPAM) from our servers
• Use only properly licensed software
• Maintain your own backups of all data and files - TWT is not responsible for data loss

TWT reserves the right to terminate service at its sole discretion for violation of these terms or for any conduct deemed harmful to our network, servers, or other customers.

2. Payment Obligations

All charges are due and payable in advance. Payment is due on each anniversary month, quarter, or year, depending on your billing cycle. You must pay within 7 days of the invoice due date.

TWT reserves the right to change pricing at any time. All payments must be made in US Dollars. Failure to pay within the specified timeframe may result in suspension or termination of services.

3. Client Liability and Indemnification

You agree to defend, indemnify, and hold harmless TWT, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our services or breach of these Terms.

4. Term, Termination & Reinstatement

This agreement continues on a month-to-month basis unless terminated by either party. All cancellation requests must be received with seven (7) days prior notice of the next payment date. No refunds are provided beyond our 15-day money-back guarantee.

We offer a 15-day money-back guarantee for new customers. This guarantee applies only to hosting fees and excludes domain registrations, SSL certificates, and other add-on services. No refunds will be issued for prepaid fees beyond this initial guarantee period.

If your account is terminated, we will maintain an archival copy of your website for seven (7) days after receiving notice of cancellation. Account reinstatement within 7 business days of cancellation is available for a $50 fee.

5. Taxes

You are responsible for all taxes, fees, and duties associated with your use of our services, excluding taxes based on our net income.

6. Disclaimer of Warranty

SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE UNINTERRUPTED SERVICE, AND MAKE NO WARRANTY AGAINST DATA LOSS, SECURITY BREACHES, OR SERVICE ERRORS. YOU ASSUME ALL RISK ASSOCIATED WITH USE OF OUR SERVICES.

7. Limitation of Liability

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED $200. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

8. Miscellaneous

Official notices may be delivered in person, by carrier service, mail, or fax to the address on file. Email notifications may be used for general communications but not for legal notices requiring proof of delivery.

9. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Murrieta, California.

Contact Information

If you have any questions about these Terms of Service, please contact us: